# Refund Policy

At NeuraGeek, we strive to provide the best learning experience powered by AI. To ensure the quality and satisfaction of our users, we have a strict 24-hour refund policy for all purchases.

## Refund Process

What you need to know to apply for refund

### Refund Eligibility

You are eligible for a full refund if you request it within 24 hours of purchase. Refund requests made after the 24-hour window will not be processed, as access to our AI-powered platform and content is provided immediately upon purchase.

### How to Request a Refund

Contact our customer support team at support@neurageek.com within 24 hours of your purchase. Provide your order details, including the purchase date, product purchased, and the reason for your refund request. Our support team will verify your request and issue the refund within 7 - 10 business days if the request meets the eligibility criteria.

### Non-Refundable Products/Services

Any purchases made after the 24-hour period. Special promotions, discounts, or offers that explicitly state they are non-refundable.

## Important Notes

Refunds will be credited to the original payment method used for the purchase.

If you have accessed course materials or content after purchasing, your eligibility for a refund may be voided, even if you request within 24 hours.

We reserve the right to modify or update this policy at any time without prior notice.

We value your learning experience with NeuraGeek and are committed to ensuring your satisfaction within the 24-hour window.

Thank you for choosing NeuraGeek!

## Questions?

We're here to help